Privacy Policy
At Neyena, we take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your personal information when you use our website.
1. Information We Collect
1.1. When you create an account on our website, we collect your name, email address, and shipping address.
1.2. When you make a purchase on our website, we collect your payment information, such as credit card details, as well as your purchase history.
1.3. When you browse our website, we collect information about your device and browser, including your IP address and cookies.
1.4. We may also collect information from third-party sources, such as social media platforms.
2. How We Use Your Information
2.1. We use your information to process and fulfill your orders, as well as to communicate with you about your orders and our products and services.
2.2. We may use your information to personalize your experience on our website and to improve our products and services.
2.3. We may use your information for marketing purposes, such as to send you promotional emails and newsletters.
3. How We Share Your Information
3.1. We may share your information with third-party service providers who assist us in operating our website and processing your orders.
3.2. We may share your information with our affiliates and partners for marketing purposes.
3.3. We may share your information in response to a subpoena, court order, or other legal request.
3.4. We may share your information to protect our rights and property or the safety of our customers and employees.
4. Cookies
4.1. We use cookies and other similar technologies to collect information about your device and browsing activity on our website.
4.2. Cookies allow us to provide a more personalised experience and to analyse and improve our website and marketing efforts.
4.3. You may disable cookies in your browser settings, but this may limit your ability to use certain features on our website.
5. Security
5.1. We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure.
5.2. However, no security system is completely foolproof, and we cannot guarantee the security of your information.
6. Children's Privacy
6.1. Our website is not intended for children under the age of 13.
6.2. We do not knowingly collect personal information from children under the age of 13.
7. Your Rights
7.1. You have the right to access, correct, and delete your personal information.
7.2. You may also object to or restrict our use of your personal information.
7.3. To exercise your rights, please contact our customer service team.
8. Changes to This Privacy Policy
8.1. We may update this privacy policy from time to time.
8.2. We will notify you of any material changes to this privacy policy by posting a notice on our website or by email.
Thank you for choosing Neyena for your fashion needs. If you have any questions or concerns about our privacy policy, please contact our customer service team.